Customer Risk Assessment for Financial Businesses
Every customer you onboard carries a level of money laundering risk, and rating it correctly shapes everything that follows. We assess and rate your customers so the right level of due diligence is applied from day one across Canada.
Rating Every Customer the Right Way
A customer risk assessment is where the risk based approach meets a real person or business. We rate each customer on the factors that matter, who they are, what they use, where they are, and how they came to you, then assign a risk tier that decides how much diligence they need.
A Rating That Stays Current
Customer risk is not fixed at onboarding, it moves as behaviour and circumstances change. We assess each customer at the start and set a clear risk rating, then help you refresh it when something shifts, a change in activity, ownership, or geography that should move the tier. That keeps every customer rated accurately, so your diligence matches the real risk.
Rate Onboarding
We assess and rate each customer at the point of onboarding.
Risk Factors
We rate on customer type, product, geography, and channel all together.
Assign Tier
We assign a clear risk tier that directly drives their diligence.
Refresh Ratings
We refresh each customer risk rating when they materially change anything.
Ready to Simplify Your Compliance?
Businesses We Support and Guide
We rate customers for payment service providers, money services businesses, currency dealers, crypto businesses, and many of the other financial businesses that need sound customer risk assessment under Canadian regulation.
We support banks with program design, oversight, & regulatory examination readiness.
We help credit unions meet obligations proportionate to their membership and scale.
We handle registration, renewals, reporting, & controls FINTRAC expects from you.
We cover Bank of Canada registration alongside your anti money laundering obligations.
We establish what your wallet activity triggers, then build only what applies.
We build compliance around what your product does, before volumes and questions arrive.
We register virtual currency dealers and build the reporting their activity demands.
We support financial institutions across registration, program build, and reporting duties.
Why Businesses Choose Our Assessment
Right First
We rate customers correctly at onboarding, so the right diligence is set from the start, not fixed after a problem.
Stays Current
We help you refresh ratings as customers change, so a tier never quietly drifts away from the real risk.
Proportionate Diligence
We tie the rating to diligence, so high risk gets scrutiny and low risk is not drowned in needless checks.
Serving Businesses Across Canada
We support businesses right across the whole of Canada, from Toronto and Montreal to Vancouver and Calgary, and foreign businesses meeting their Canadian customer risk duties wherever they are based.
Let's Talk About Your Compliance Needs
Schedule a Free Consultation
Whether you’re starting a new MSB or need ongoing AML support, our team responds within one business day.
Customer Risk Questions
Clear answers to the questions businesses ask most about assessing and rating customer risk right across the whole of Canada.
What is a customer risk assessment?
It is the process of rating an individual customer’s money laundering risk, so the right level of due diligence can be applied to them.
What factors set a customer rating?
Typically customer type, the products they use, their geography, and delivery channel, with PEP or high risk factors raising the rating.
How often should a rating change?
Whenever a customer changes materially, in activity, ownership, or geography, and on periodic review, so the tier stays accurate over time.
How does this differ from a framework?
The scoring framework designs the model. Customer risk assessment applies that model to rate each individual customer in practice.
Is this the same as enterprise assessment?
No. Enterprise assessment rates the whole firm’s risk. This rates one customer at a time within that wider picture.