Know Your Customer (KYC) Identity Verification
Every compliant relationship starts with proving who your customer is. We build the KYC process that collects the right identity information and verifies it by methods FINTRAC accepts, for individuals and businesses alike.
Knowing a Customer Starts With Their Identity
Before you assess risk or monitor a relationship, you must establish who the customer actually is. That means collecting the identity information the PCMLTFA requires and confirming it through an accepted method. Get this first step wrong and every control that follows rests on an unverified name.
Individuals and Entities Are Verified Differently
Identifying a person means confirming their name, address, date of birth, and occupation through an accepted method, such as government photo identification or the dual-process approach. Identifying a business means confirming its existence and details from records like incorporation documents. We build both, so whoever walks through your door is verified correctly and on file.
Individual Identity
We verify individuals using government photo identification and other FINTRAC-accepted methods.
Entity Identity
We confirm a business exists and is who it claims through reliable records.
Method Selection
We choose the right verification method for each customer and channel you serve.
Identity Records
We keep the identity records the law requires you to retain and produce.
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Businesses We Support With KYC
We build KYC identity verification for money services businesses, payment service providers, cryptocurrency platforms, currency exchanges, real estate firms, and the many other reporting entities onboarding customers under the PCMLTFA.
We support banks with program design, oversight, & regulatory examination readiness.
We help credit unions meet obligations proportionate to their membership and scale.
We handle registration, renewals, reporting, & controls FINTRAC expects from you.
We cover Bank of Canada registration alongside your anti money laundering obligations.
We establish what your wallet activity triggers, then build only what applies.
We build compliance around what your product does, before volumes and questions arrive.
We register virtual currency dealers and build the reporting their activity demands.
We support financial institutions across registration, program build, and reporting duties.
Why Businesses Choose Our KYC
Accepted Methods
We verify identity only through methods FINTRAC recognises, so your customer files never fail on how identity was confirmed.
Any Channel
We build verification that works whether you onboard in person, online, or through a mix of the two.
Properly Recorded
We keep the identity evidence on file, so you can show exactly how and when each customer was verified.
Serving Businesses Across Canada
We deliver KYC identity verification right across the whole of Canada, from Toronto and Montreal to Vancouver and Calgary, and for foreign reporting entities carrying Canadian obligations wherever they operate.
Let's Talk About Your Compliance Needs
Schedule a Free Consultation
Whether you’re starting a new MSB or need ongoing AML support, our team responds within one business day.
KYC Verification Questions
Clear answers to the questions Canadian businesses ask most about identifying and verifying customer identity under the PCMLTFA and FINTRAC methods.
What information must we collect?
For an individual, typically name, address, date of birth, and occupation. For a business, its name, address, and the nature of its activities.
How do we verify an individual?
Through a FINTRAC-accepted method, such as government-issued photo identification, a credit file, or the dual-process method using reliable sources.
When must identity be verified?
At the point the PCMLTFA requires, generally before or when you establish the relationship or conduct certain transactions with the customer.
Is KYC the same as CDD?
KYC is the identity layer, confirming who the customer is. Customer due diligence is the wider process that also assesses and monitors them.
How long do we keep identity records?
For the retention period the PCMLTFA sets, so you can produce evidence of how each customer was identified if FINTRAC asks.